FREQUENTLY ASKED
QUESTIONS

How long will it take to receive my order?

We typically process orders within 1-2 business days before dispatching them for shipment. Delivery times vary depending on your selected shipping method and location.
What shipping options are available?

We offer a variety of shipping options to accommodate your needs, with estimated delivery times based on your chosen method and destination.
What is your return policy?

We offer hassle-free returns and exchanges within [number] days of delivery. Items must be unused and in their original packaging. Return shipping costs are the responsibility of the customer unless the return is due to a product defect or error on our part.
Do you ship internationally?

Yes, we ship internationally to select countries. Please note that additional customs fees or import taxes may apply, which are the responsibility of the recipient.
How can I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.
Can I cancel or modify my order?

We strive to process orders quickly, but if you need to cancel or modify your order, please contact our customer care team as soon as possible. We'll do our best to accommodate your request.