SHIPPING & RETURNS

SHIPPING POLICY

At Gallery of Odyssey, we aim to provide prompt and reliable shipping services to our valued customers. Upon placing your order, please allow 1-2 business days for processing before your items are dispatched for shipment. We offer various shipping options to accommodate your needs, with estimated delivery times based on your selected shipping method and location.

Costs depend on address and order weight. Once shipped, you'll receive a confirmation email with tracking. Questions? Contact our customer care team. Thank you for choosing Gallery of Odyssey.

RETURN & EXCHANGE POLICY

At Gallery of Odyssey, we want you to be completely satisfied with your purchase. If you're not happy with your order, we offer hassle-free returns and exchanges within [number] days of delivery.

To initiate a return or exchange, please ensure the item is unused and in its original packaging. Contact our customer care team to request a return authorization and further instructions.

Once your return is received and inspected, we will issue a refund to your original payment method or process the exchange for the desired item.

Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer unless the return is due to a product defect or error on our part.

For any questions or assistance regarding returns and exchanges, please don't hesitate to reach out to our customer care team. Thank you for choosing Gallery of Odyssey.